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Courses
Training
- Destination Show Tell Serve and Sell
- Ethical AI for Tourism Grants
- Strategic Business Vision, Turning Ideas into Action
- AI For Tourism 101
- Control Alt Delete
- Crafting Search and Generative Optimised Blogs with AI Tools
- The Art of Managing Challenging Customers
- Digital Strategy – Website and Search Engine Fundamentals
- Understanding the Visitor Economy
- Customer Service, Reviews & Online Reputation Management
Podcasts
- 084 | Bringing the Gap: Tourism, Agriculture and Community
- 083 | THRIVE 2030, Australian MotoGP and Building What You Actually Own
- 082 Planning 2026: Here’s What 2025 Actually Revealed
- 081 Eventfolk: Building a Collective Voice for Regional and Rural Events
- 080 Governance and the AICD Advantage with Greg Ewing
- 079 Why Tourism Is a Career Worth Choosing with Lucy Dewhurst
- 078 What AI Can and Can’t Do for your Tourism Business
- 077 CTRL+ALT+DELETE: AI, Algorithms & the Attention Economy
- 076 Social Value of Regional Events with Linda Tillman
- 075 Reset. Realign. Reignite for Financial Year 25/26
- 074 The Social Impact of Tourism with Dana Ronan
- 073 The Power Of Your NETwork
- 072 Building Tourism Networks Across Australia: Melissa Souter Robertson’s ART Convention Experience
- 071 Navigating Seasonality in Tourism Business Operations
- 070 Navigating the Path to Sustainable Tourism with Corinne Lewis
- 069 From Crocodile Dundee to White Lotus: How Film Tourism Is Reshaping Travel Trends
- 068 Rethinking Innovation in Tourism – From Complexity to Connection
- 067 Accelerate Action – Frida Kahlo, Women & Business in Motion
- 066 Sustainable Growth: How Agritourism is Transforming Australia’s Food and Tourism Sectors
- 065 Unlocking Melbourne’s Visitor Economy with Experience Melbourne 2028
- 064 Innovating Tourism: Travel, Tech, and Transformation with Hamish Fell
- 063 Crisis 101: Building Resilience for Uncertain Times
- 062 Revolutionising Regional Tourism Marketing with Hannah Statham
- 061 Igniting Smart Marketing for 2025 Part 7 – Investing in Yourself and Your Business: Budgeting for Growth
- 060 Igniting Smart Marketing for 2025 Part 6 – Beyond Social Media: Diversifying Marketing Channels
- 059 New Year, New Questolutions: 12 Powerful Questions to Reflect, Recharge, and Reignite
- 058 Igniting Smart Marketing for 2025 Part 5 – Customer Loyalty Over Acquisition: Retaining Your Best Customers Through Personalisation and Relationship Management
- 057 Magical Sunset Dreams: Greek Island Luxury Sailing Experiences with Maria Tsalkos
- 056 Igniting Smart Marketing for 2025 Part 4 – Digital Accessibility: Inclusive Marketing for All
- 055 Building Resilience and Setting Records: Queensland’s Tourism Journey
- 054 Igniting Smart Marketing for 2025 Part 3: Digital-First Strategies – Essential Tools and Tactics
- 053 Igniting Smart Marketing for 2025 Part 2: Branding vs. Marketing – Getting Your Messaging Right
- 052 Igniting Smart Marketing for 2025 Part 1: Building a Strong Marketing Plan
- 051 Crisis Preparedness in the Tourism Industry
- 050 Boosting Marketing and Business Efficiencies Using AI – Meet DespinAI
- 049 The Evolving Experience Economy in Australia and New Zealand
- 048 Highlights from the WTTC Global Summit: Conversations with ICF’s Top Aviation and Tourism Experts
- 047 Visitor Servicing 2.0: Bridging Online and In-Person Experiences
- 046 Throwback to ARTful Conversations from the Australian Regional Tourism Convention
- 045 Green and Growing with David Barry from Green Pedal Cycles
- 044 Vale Dr Joanne Pyke: A Tribute to a Tourism Leader
- 043 The Sparrowly Effect: Building A Better Visitor Economy with Giovanna Lever
- 042 The Digital Economy Dilemma: Opportunities, Challenges, and the Cost of Content
- 041 Crafting Success: Brewing and Business Strategies with Sarah Poole
- 040 Building a Quality Tourism Business: A Step-by-Step Guide to Excellence
- 039 Focus on Vision: The Eyewear Architects Story
- 038 The Future of SEO: Navigating Traditional Search and AI-Driven Models
- 037 Family Tourism Business Success with Torie Mackinnon of Moonraker Dolphin Swims
- 036 Tourism and Accessibility: Challenge-Based Learning Insights from Curtin University
- 035 Creating Sustainable Tourism Experiences With Nic Cooper of Wild Adventures Melbourne
- 034 Keep the Fire Burning: NAIDOC Week Inspirations and Business Inspiration for Your Tourism Business
- 033 The Cambium Experience: Transforming Business Retreats with Sally Marasco
- 032 From Hiatus to Highlights: The Return of the Tourism Hub Podcast032
- 060 Igniting Smart Marketing for 2025 Part 7 – Investing in Yourself and Your Business: Budgeting for Growth
- 031 Exploring Travelpreneurship with Lauren Bath in the Age of the Gig Economy
- 030 Lessons in Collaboration From the Most Important Transnational Tourism Route of The 21st Century
- 029 Building Psychological Wellbeing
- 028 Do’s and Don’ts of Influencer Marketing for Tourism
- 027 Financial Intelligence and Keeping the Lights on for Tourism, Events and Entertainment Business
- 026 Digital Digest – Making a Comeback
- 025 Tourism in Distress, The Good, Bad, and the Unique Opportunities Ahead
- 024 Hidden Secrets to the Business of Tourism, Leadership and Stepping Up
- 023 Transform Your Small Business to a Smart Tourism Business
- 022 How New Zealand Tour Operator, Take it Easy Tours has Thrived Through COVID
- 021 Managing Your Mental Health and Motivation (with Dr Nasrin Parsianie)
- 020 Pursuing Passion Projects with Purpose
- 019 Smart Tourism Marketing Systems to Grow Your Business (with Fabienne Wintle)
- 018 Making the Most of Losing Clients due to COVID (with Nayaz Noor)
- 017 ISOlation INSPOration (with Sarah Seddon and Heidi Victoria)
- 016 The Values of Artelia Jewellery (with Maria Ulas)
- 015 The Global Ballooning Experience (with Kiff Saunders)
- 014 MacKenzie Quarters (with Rhianwen Seiter)
- 013 Gold Mine Bendigo (Evonne Oxenham)
- 012 Bendigo Tramways (with Daniel Rutherfurd)
- 011 Christmas All Year (with Amanda Ralph)
- 010 Building Industry Greatness (with Lakshmi Cashmore)
- 009 Celebrating a Legendary Career in Visitor Services (with Elizabeth Curtain)
- 008 How to Build a Business and Look After You (with Jo Surkitt)
- 007 Interview with an Experience Maker from Peninsula Hot Springs (with Charles Davidson)
- 006 Hashtag 101 for Tourism
- 005 Visitors, Values and VTIC (with Adrian Byrt)
- 004 Confessions of a Start Up: Launching a New Website and Business
- 003 Going Pro with Your Smart Phone Photography (with Mike James)
- 002 Transitioning from CEO of ATDW to Chief Entrepreneur of TourismTribe (with Liz Ward)
- 001 Why start a tourism inspired podcast?
Podcasts
- 084 | Bringing the Gap: Tourism, Agriculture and Community
- 083 | THRIVE 2030, Australian MotoGP and Building What You Actually Own
- 082 Planning 2026: Here’s What 2025 Actually Revealed
- 081 Eventfolk: Building a Collective Voice for Regional and Rural Events
- 080 Governance and the AICD Advantage with Greg Ewing
- 079 Why Tourism Is a Career Worth Choosing with Lucy Dewhurst
- 078 What AI Can and Can’t Do for your Tourism Business
- 077 CTRL+ALT+DELETE: AI, Algorithms & the Attention Economy
- 076 Social Value of Regional Events with Linda Tillman
- 075 Reset. Realign. Reignite for Financial Year 25/26
- 074 The Social Impact of Tourism with Dana Ronan
- 073 The Power Of Your NETwork
- 072 Building Tourism Networks Across Australia: Melissa Souter Robertson’s ART Convention Experience
- 071 Navigating Seasonality in Tourism Business Operations
- 070 Navigating the Path to Sustainable Tourism with Corinne Lewis
- 069 From Crocodile Dundee to White Lotus: How Film Tourism Is Reshaping Travel Trends
- 068 Rethinking Innovation in Tourism – From Complexity to Connection
- 067 Accelerate Action – Frida Kahlo, Women & Business in Motion
- 066 Sustainable Growth: How Agritourism is Transforming Australia’s Food and Tourism Sectors
- 065 Unlocking Melbourne’s Visitor Economy with Experience Melbourne 2028
- 064 Innovating Tourism: Travel, Tech, and Transformation with Hamish Fell
- 063 Crisis 101: Building Resilience for Uncertain Times
- 062 Revolutionising Regional Tourism Marketing with Hannah Statham
- 061 Igniting Smart Marketing for 2025 Part 7 – Investing in Yourself and Your Business: Budgeting for Growth
- 060 Igniting Smart Marketing for 2025 Part 6 – Beyond Social Media: Diversifying Marketing Channels
- 059 New Year, New Questolutions: 12 Powerful Questions to Reflect, Recharge, and Reignite
- 058 Igniting Smart Marketing for 2025 Part 5 – Customer Loyalty Over Acquisition: Retaining Your Best Customers Through Personalisation and Relationship Management
- 057 Magical Sunset Dreams: Greek Island Luxury Sailing Experiences with Maria Tsalkos
- 056 Igniting Smart Marketing for 2025 Part 4 – Digital Accessibility: Inclusive Marketing for All
- 055 Building Resilience and Setting Records: Queensland’s Tourism Journey
- 054 Igniting Smart Marketing for 2025 Part 3: Digital-First Strategies – Essential Tools and Tactics
- 053 Igniting Smart Marketing for 2025 Part 2: Branding vs. Marketing – Getting Your Messaging Right
- 052 Igniting Smart Marketing for 2025 Part 1: Building a Strong Marketing Plan
- 051 Crisis Preparedness in the Tourism Industry
- 050 Boosting Marketing and Business Efficiencies Using AI – Meet DespinAI
- 049 The Evolving Experience Economy in Australia and New Zealand
- 048 Highlights from the WTTC Global Summit: Conversations with ICF’s Top Aviation and Tourism Experts
- 047 Visitor Servicing 2.0: Bridging Online and In-Person Experiences
- 046 Throwback to ARTful Conversations from the Australian Regional Tourism Convention
- 045 Green and Growing with David Barry from Green Pedal Cycles
- 044 Vale Dr Joanne Pyke: A Tribute to a Tourism Leader
- 043 The Sparrowly Effect: Building A Better Visitor Economy with Giovanna Lever
- 042 The Digital Economy Dilemma: Opportunities, Challenges, and the Cost of Content
- 041 Crafting Success: Brewing and Business Strategies with Sarah Poole
- 040 Building a Quality Tourism Business: A Step-by-Step Guide to Excellence
- 039 Focus on Vision: The Eyewear Architects Story
- 038 The Future of SEO: Navigating Traditional Search and AI-Driven Models
- 037 Family Tourism Business Success with Torie Mackinnon of Moonraker Dolphin Swims
- 036 Tourism and Accessibility: Challenge-Based Learning Insights from Curtin University
- 035 Creating Sustainable Tourism Experiences With Nic Cooper of Wild Adventures Melbourne
- 034 Keep the Fire Burning: NAIDOC Week Inspirations and Business Inspiration for Your Tourism Business
- 033 The Cambium Experience: Transforming Business Retreats with Sally Marasco
- 032 From Hiatus to Highlights: The Return of the Tourism Hub Podcast032
- 060 Igniting Smart Marketing for 2025 Part 7 – Investing in Yourself and Your Business: Budgeting for Growth
- 031 Exploring Travelpreneurship with Lauren Bath in the Age of the Gig Economy
- 030 Lessons in Collaboration From the Most Important Transnational Tourism Route of The 21st Century
- 029 Building Psychological Wellbeing
- 028 Do’s and Don’ts of Influencer Marketing for Tourism
- 027 Financial Intelligence and Keeping the Lights on for Tourism, Events and Entertainment Business
- 026 Digital Digest – Making a Comeback
- 025 Tourism in Distress, The Good, Bad, and the Unique Opportunities Ahead
- 024 Hidden Secrets to the Business of Tourism, Leadership and Stepping Up
- 023 Transform Your Small Business to a Smart Tourism Business
- 022 How New Zealand Tour Operator, Take it Easy Tours has Thrived Through COVID
- 021 Managing Your Mental Health and Motivation (with Dr Nasrin Parsianie)
- 020 Pursuing Passion Projects with Purpose
- 019 Smart Tourism Marketing Systems to Grow Your Business (with Fabienne Wintle)
- 018 Making the Most of Losing Clients due to COVID (with Nayaz Noor)
- 017 ISOlation INSPOration (with Sarah Seddon and Heidi Victoria)
- 016 The Values of Artelia Jewellery (with Maria Ulas)
- 015 The Global Ballooning Experience (with Kiff Saunders)
- 014 MacKenzie Quarters (with Rhianwen Seiter)
- 013 Gold Mine Bendigo (Evonne Oxenham)
- 012 Bendigo Tramways (with Daniel Rutherfurd)
- 011 Christmas All Year (with Amanda Ralph)
- 010 Building Industry Greatness (with Lakshmi Cashmore)
- 009 Celebrating a Legendary Career in Visitor Services (with Elizabeth Curtain)
- 008 How to Build a Business and Look After You (with Jo Surkitt)
- 007 Interview with an Experience Maker from Peninsula Hot Springs (with Charles Davidson)
- 006 Hashtag 101 for Tourism
- 005 Visitors, Values and VTIC (with Adrian Byrt)
- 004 Confessions of a Start Up: Launching a New Website and Business
- 003 Going Pro with Your Smart Phone Photography (with Mike James)
- 002 Transitioning from CEO of ATDW to Chief Entrepreneur of TourismTribe (with Liz Ward)
- 001 Why start a tourism inspired podcast?